KAITAI is a dedicated abrasive blasting equipment specialist in China, and we believe that “Service creates Value”. So, we try to provide attentive and all-encompassing services for worldwide customers.
1. Pre-sales Service
Our professional pre-sales consultants would like to evaluate customers’ requirements and then propose corresponding solutions. This service can be conducted either in a face-to-face manner or via telephone: +86-543-4579616.
2. During-sales Service
Our technical engineers will deliver training courses in different forms to help customers know how to correctly operate shot blasting machines.
3. After-sales Service
The specialized after-sales staff have been focused on customer service for years, and they have also accumulated abundant technical experience. Accordingly, they are enabled to provide remote technical consultation, operational guidance and equipment maintenance. In 2012, KAITAI wholly acquired AIRBLAST B.V. We have set up branches in Arabia, Saudi Arabia, Qatar, Singapore, Malaysia, India, Shanghai China, and Libya. We have nearly 200 overseas employees, 150 of which are technical engineers.
4. Value-added Service
We could offer corresponding software and technical advice for shot blasting machine, such as real-time monitoring system, product upgrade consultation, etc.